Fireflies: Bringing ChatGPT to Your Meetings with Generative AI

Pros

  • Automated Notes: Automatically transcribes and summarizes meetings, saving time.
  • Multi-Platform Support: Works with Zoom, Google Meet, Teams, Webex, and more.
  • AI Search: Quickly find tasks, questions, and key details with AI-powered search.
  • Collaboration Tools: Add comments, reactions, and share notes easily across apps.
  • Conversation Insights: Analyze speaker talk time, sentiment, and track topics.
  • Automated Workflows: Integrates with CRMs, Asana, Trello for task creation and note logging.
  • Flexible Pricing: Free plan available; affordable options for teams.
  • Strong Security: Offers 256-bit encryption, SOC 2 compliance, and HIPAA support.

Cons

  • Limited Free Plan: Basic features and limited storage for free users.
  • Costly for Teams: Paid plans may add up in cost as team size grows.
  • Setup Complexity: Initial integration with CRMs and APIs may require time.
  • Audio Quality Dependent: Poor audio can affect transcription accuracy.
  • Advanced Features Locked: Higher-tier plans needed for advanced tools like video capture.

Table of Contents

Key Features

1. Automate Your Meeting Notes

Fireflies simplifies your meeting process by automatically generating meeting notes, action items, and transcripts. The AI notetaker joins your meetings across various platforms like Zoom and Google Meet, ensuring no detail is missed. Fireflies can even transcribe in-person meetings, phone calls, and uploaded audio files.

2. AI-Powered Search

Fireflies allows you to find any detail from your meetings using advanced AI search tools. With one click, you can locate action items, tasks, and questions, or filter and listen to key topics discussed.

3. Collaborate Effortlessly

Enhance collaboration by adding comments, pins, and reactions to specific parts of conversations. You can easily create soundbites and share them, along with meeting notes, to your favorite apps like Slack, Notion, and Asana.

4. Conversation Intelligence

Fireflies provides deep insights into your meetings by tracking speaker talk time, sentiment, and monologues. It helps you identify key themes, such as objections, competitor mentions, and custom topic trackers, giving you actionable data to coach your team and improve performance.

5. Automate Workflows

Let Fireflies do more than just capture conversations—automate workflows! It logs call notes, activities, and recordings in your CRM. You can even use voice commands during meetings to create tasks in platforms like Asana, Trello, and Monday.com.

6. Real-Time Knowledge Base

Fireflies creates a self-updating knowledge base from all your meetings, organizing conversations into easily discoverable channels and ensuring that only the right people access sensitive information through custom privacy controls.

Capture & Transcribe Meetings in Multiple Ways

Method Description
Fireflies Notetaker Automatically joins and records meetings from your calendar, like Zoom, Google Meet, and more.
Dialers & API Integrate with native dialers, Zapier, or APIs to process audio and calls.
Upload Files Upload audio and video files for transcription with AI-powered summaries.
Chrome Extension Capture meetings directly from Google Meet and other tools like Loom, Soapbox, and Bubbles.

Flexible Plans for All Teams

Fireflies offers flexible pricing plans to suit individuals, small teams, and large organizations. Here’s a breakdown of the different plans available:

Plan Monthly Price (Billed Annually) Transcription AI Summaries Storage Minutes Key Features
Free $0 Unlimited* Limited 800 mins/seat Record meetings, Transcribe 69+ languages, Comments & Reactions, Public Channels, Mobile App
Pro $10 per seat Unlimited Unlimited 8,000 mins/seat All Free features plus AI apps, Smart Search Filters, CRM, Slack Integrations, Download Transcripts
Business $19 per seat Unlimited Unlimited Unlimited All Pro features plus Video Screen Capture, Team Insights, API Access, Unlimited Channels
Enterprise $39 per seat Unlimited Unlimited Unlimited All Business features plus Custom Data Retention, Onboarding Program, Dedicated Account Manager, HIPAA Compliance

*Unlimited transcription subject to fair usage policy.

Built for Every Knowledge Worker Across Your Team

Fireflies serves various industries and departments, helping them streamline meeting processes:

  • Sales: Automate CRM data entry, coach sales reps, and close deals faster.
  • Engineering: Simplify meeting documentation and action item follow-ups.
  • Recruiting: Improve candidate screening and manage hand-offs seamlessly.
  • Marketing: Capture the voice of your customers to guide marketing strategies.
  • Education: Simplify note-taking in classrooms or virtual sessions.
  • Media & Podcasting: Get highly accurate transcripts and closed captions for media content.

Enterprise-Grade Security

Fireflies takes security seriously, implementing the following measures:

  • 256-bit AES encryption
  • Penetration tests conducted by security experts
  • SOC 2 Type II compliance for data protection
  • HIPAA compliance for healthcare organizations

This updated content integrates all key features, and the table offers a clear comparison of the pricing and features of the different plans available. Let me know if you need any further modifications or additional sections!

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